Audit Services
The CENTSS Online Student Services Audit provides a systematic, data-driven means to help institutions assess their e-student services. The CENTSS Audit examines 31 student service areas from an institutional perspective/informational level through a student-centered level.
Individual institutions or academic systems can license the CENTSS Audit. The academic systems license enables groups of institutions to participate together and provides data comparisons between the individual institution and the aggregate group results.
The CENTSS Audit is based on research into best practices in student services online by WCET, the Minnesota State Colleges and Universities system, and Seward Incorporated. To date, more than 200 institutions have used the audit tool to assess their services.
Licenses include
- Access to 31 student service audits for an unlimited number of participants during the one-year license period
- Online reports available 24x7 during the one-year license period
- Email and phone technical support – M-F, 8am – 4:30pm, except holidays
- Reduced rates for Year 2+ licenses
For information about licensing the CENTSS Online Student Services Audit, contact Vicky Frank at vfrank@sewardinc.com.
